Throughout this subject I have found that it is not until I complete a weeks reading or become involved in seminar discussion that I realise how much of an impact the internet is having on my life. For me being constantly connected to my global network of Facebook, Twitter, Email, SMS, HeyTell and Words With Friends via push notifications has become the norm and without even having a full time job I am already experiencing the notion of ‘presence bleed’.
This concept of presence bleed is frightening; as it has created a world where work is no longer a place that people go, but a thing that people do. Recently on a family holiday to Fiji I witnessed the impacts of presence bleed first hand, as my sister a HR manager was freaking out that she couldn’t access her work email account. I couldn’t understand why she cared so much about this dilemma, she was on holiday on a tropical island, her colleagues were all aware that she was out of the office and on annual leave so why should she need to be connected to them during this time? A week later when we landed in Sydney, she checked her email and was bombarded with over 400 messages from her workmates. It was clear that although they knew that she was out of the office, this didn’t matter, as they realised that as long their was the slight possibility that she could still be connected- she could still work.
This is just one instance, but I assume there would be similar stories every day from those within this demanding industry, which leads me to the point raised in the article that not one of the organisations within the study had formal policies for managing online obligations. I think that this is concerning as communication via email has become so fundamental for these organisations to operate; yet there is no regulations governing its use. If companies did develop a framework for what is expected from employees, including appropriate response times and time restrictions of when emails can be sent (e.g. between Monday-Friday and 9-5) then I think that the stresses associated with presence bleed could be significantly reduced.
